51 replies to this topic

[mcsdtech]

In 078, when I select any projects to download I get a dialog box that says "You need to be connected on the internet to download files.."

For a test I ran 076 on the same computer. It was able to connect to the project servers to list available downloads.

Not using a proxy.

[pscEx]

In 078, when I select any projects to download I get a dialog box that says "You need to be connected on the internet to download files.."

For a test I ran 076 on the same computer. It was able to connect to the project servers to list available downloads.

Not using a proxy.

That sounds very strange. ...

Did you start with WB 078 from scratch in an empty directory?
If not, please try and post both WinBuilder.ini (If there are any users or PWDs, xxx them).

Peter

[fxscrpt]

In 078, when I select any projects to download I get a dialog box that says "You need to be connected on the internet to download files.."

For a test I ran 076 on the same computer. It was able to connect to the project servers to list available downloads.

Not using a proxy.

Confirmed!

if icmp thru gateway is permitted , wb078 gives no error.
if icmp thru gateway is denied , wb078 gives "You need to be connected on the internet to download files.." error.

Peter

[mcsdtech]

That sounds very strange. ...

Did you start with WB 078 from scratch in an empty directory?
If not, please try and post both WinBuilder.ini (If there are any users or PWDs, xxx them).

Peter

Here is my environment.
C:\WinBuilder078\
C:\WinBuilder076\

Both were started with just WinBuilder.exe in the directory, so the first time they were run the WinBuilder.ini files were created.

[pscEx]

Confirmed!

if icmp thru gateway is permitted , wb078 gives no error.
if icmp thru gateway is denied , wb078 gives "You need to be connected on the internet to download files.." error.

Peter

OOPS!
Thanks, Peter!

A stupid gateway refuses ICMP?

That's new for me.

@mscdtech:

Go to the proxy tab in download and try HTTP Ping. Of course with unchecked 'Use Proxy'

Peter

[mcsdtech]

Confirmed!

if icmp thru gateway is permitted , wb078 gives no error.
if icmp thru gateway is denied , wb078 gives "You need to be connected on the internet to download files.." error.

Peter

This makes sense. My ISP blocks icmp replies, so ping times out. I changed to HTTP ping type and that still failed. So I added my DNS server IP on the proxy page and it now works.

Thanks for the help and troubleshooting.

[pscEx]

This makes sense. My ISP blocks icmp replies, so ping times out. I changed to HTTP ping type and that still failed. So I added my DNS server IP on the proxy page and it now works.

Thanks for the help and troubleshooting.

Thanks!

That is the first reply that my idea of DNS on proxy tab is used (and works!)

Peter

[Ashaman]

Hi, i'm kind off a newby at winbuilder so sorry in advance if this was allready asked ;-)

I seem to have problems connecting to the internet via the proxy.

When I use the [076] version I get a popup just like I get when using IE.
But when I'm trying to use the [078] version I can't connect to internet, i've tried all possibilities but none of them work,
I've seen the notes about the new feature in [077] that the internet function is now complete independent from IE.
So I assume that this is where my problem lies, I think some settings on the proxy are preventing other applications to use internet. Only time things work is if I get the popup box requesting my username and password. So is there a way to get that popup screen back ?

(I'm trying to use this at work, i'm local admin on my desktop but can't change all settings,)

Tnx alot for your help or advice.

Cheers,
A'm

[whosane]

Hi A'm,

I had the same problem and this is the way i got it to work. I have a proxy which does not need authentication at work.

1. Setup your HTTP "Proxy" and "Port".
2. Check the use HTTP "Use Proxy" checkbox.
3. In "DNS" enter the name of your DNS server. The easiest way to find out what this is to click the "Local Area Connection" icon in the system tray of the task bar. Go to the support tab and click details. You should see your DNS Servers listed there.
4. Select the "HTTP" method for "Ping", since your proxy probably blocks ICMP.

When you switch to the main tab in WinBuilder you should be able to connect fine. If not, try re-starting Winbuilder.

Hope this helps.

whosane.

[pscEx]

I'm sure that your troubles depend on the new IE-free version.

But I hope that we can solve the issue.

Have a look at the 'Proxy' topic, download the test program and install it into your WinBuilder %BaseDir%.

Then try the different possibilities the program offers.

When it works: The values you used, are written into WinBuilder.ini. Therefore WinBuilder should work as well as the test program.

If it does not work, there is a new configuration I did not know when writing the code.
Then we have to see what to do ...

But I'm rather sure that it will work.

Peter

[Ashaman]

Thanks Whosan, but i've tried that without succes.

2 Peter;
Oke i've downloaded it and tried it, with all kind of settings possible.
What i see is that the only real change in faillure is when switching between the ping options ICMP and HTTP.
Both give faillures ICMP faillure: Socket error # 11001
and the HTTP faillure: Resolve failed.

I've added proxy, port username and psw the same like in the older [076] version where it works. (after i get the popup to login with my internet account)
By leaving things out on turn the faillures remain the same.

It looks like IE has to be triggered to come up with the popup to logon to internet.

Btw. as far as i know we're not using m$ isa.

[pscEx]

and the HTTP faillure: Resolve failed.

Did you also define your DNS IP adress?

Peter

[Ashaman]

Did you also define your DNS IP adress?

Peter

Yes i've tried it with the dns ip adress

[pscEx]

I do not believe on
So we should find what happens.

I modified the Proxy Test Program.
Please redownload.

Then in the combo box use '?Custom?' and in the custom field write an IP adress which exists (outside your network).

Then click 'Ping'.

Peter

[pscEx]

Just a dummy post to create the topic.

Some relevant posts will be moved here soon.

EDIT: Sorry, I cannot move.
Jaclaz, can you please move the 'Proxy' posts from 'WinBuilder 078' in the 'News' forum to here?

Peter

[Ashaman]

I do not believe on
So we should find what happens.

I modified the Proxy Test Program.
Please redownload.

Then in the combo box use '?Custom?' and in the custom field write an IP adress which exists (outside your network).

Then click 'Ping'.

Peter

Oke done,
Tried several settings and with the following settings i get a reply:
proxy, port, uid and psw are filled in.
use proxy is checked (proxy basix authentication doesn't matter)
Dns is filled in and i need to select http.

WIth other settings it fails.

[pscEx]

Oke done,
Tried several settings and with the following settings i get a reply:
proxy, port, uid and psw are filled in.
use proxy is checked (proxy basix authentication doesn't matter)
Dns is filled in and i need to select http.

WIth other settings it fails.

We now have the configuration working for you!

Please now change the IP adress in the Custom field to a domain name.
Does it still work?

Peter

[Ashaman]

We now have the configuration working for you!

Please now change the IP adress in the Custom field to a domain name.
Does it still work?

Peter

hehehe don't get your hopes up to soon m8 ;-)

it only works with the ip-adress in the custom field

with a domain name it says Faillure: Resolve failed

[pscEx]

hehehe don't get your hopes up to soon m8 ;-)

it only works with the ip-adress in the custom field

with a domain name it says Faillure: Resolve failed

Even if you do not understand: GREAT

The issue is decreased from 'Everything with Proxy' to 'DNS issue with proxy'.

For me it is like 100% >> 10%.

Let's go to the last 10 %.

Sorry when I ask again. In such situations I must assume every user to be 'stupid' and doing something wrong:

Is there in the DNS field a valid DNS server adress, not a domain name (pingable)?
If yes, we have the problem (inspite I usually say that there are never problems, only issues) that your proxy also blocks DNS requests.

Currently a solution for that is not provided. And I do not know whether I can find one (Codable in Delphi without IE).

Peter

[Ashaman]

Even if you do not understand: GREAT

The issue is decreased from 'Everything with Proxy' to 'DNS issue with proxy'.

For me it is like 100% >> 10%.

Let's go to the last 10 %.

Sorry when I ask again. In such situations I must assume every user to be 'stupid' and doing something wrong:

Is there in the DNS field a valid DNS server adress, not a domain name (pingable)?
If yes, we have the problem (inspite I usually say that there are never problems, only issues) that your proxy also blocks DNS requests.

Currently a solution for that is not provided. And I do not know whether I can find one (Codable in Delphi without IE).

Peter

Hehe okay, and no problem i can understand that you have to assume that

but yeah unfortunatly the Dns server adress is valid and pingable, i've also tried it with our secondayr dns server adress but same result.
It only seems to work with the Ip-adress.

Too bad if no solution can be found, i'll try downloading it at home and copy the downloaded files...

Tnx alot for your help

[pscEx]

Looks like I need some information which should not be posted here public.

I'll PM you, but tomorrow.

Also as retired person I have my 8 (10, 12, 14?) hours day. And I think, for today it is sufficient.
'See' you tomorrow.

Peter

BTW:I bet that we solve this issue!

[Ashaman]

Hehe cool, see you tomorrow.

Now i can go home too

[pscEx]

@Ashaman

I uploaded a new proxy test program.

It will write some information into a file 'WBProxy.log'.

Can you do the test again and post the log?

Peter

[Ashaman]

I've tried several settings and this is the info from the log:

2009-09-03 11:06:31_986: [DEBUG] [2996] {TWBInternet} HTTP Ping: Get HTTP://?.?.?.?/bla.bla
2009-09-03 11:06:32_080: [ERROR] [2996] {TWBInternet} HTTP Ping (EIdHTTPProtocolException: HTTP/1.1 404 Not Found)
2009-09-03 11:07:01_048: [DEBUG] [2996] {TWBInternet} Resolve www.boot-land.net
2009-09-03 11:07:01_048: [ERROR] [2996] {TWBInternet} Resolve (EIdDnsResolverError: DNS Server Reports Query Name Error)
2009-09-03 11:07:10_314: [ERROR] [2996] {TWBInternet} ICMP Pingwww.boot-land.net: (EIdSocketError: Socket Error # 11004
)
2009-09-03 11:07:12_345: [DEBUG] [2996] {TWBInternet} Resolve www.boot-land.net
2009-09-03 11:07:12_361: [ERROR] [2996] {TWBInternet} Resolve (EIdDnsResolverError: DNS Server Reports Query Name Error)
2009-09-03 11:07:26_345: [DEBUG] [2996] {TWBInternet} HTTP Ping: Get HTTP://?.?.?.?/bla.bla
2009-09-03 11:07:26_486: [ERROR] [2996] {TWBInternet} HTTP Ping (EIdHTTPProtocolException: HTTP/1.1 404 Not Found)
2009-09-03 11:07:34_705: [INFO ] [2996] {TWBInternet} ICMP Ping 0.0.0.0
2009-09-03 11:07:38_002: [DEBUG] [2996] {TWBInternet} HTTP Ping: Get HTTP://?.?.?.?/bla.bla
2009-09-03 11:07:38_096: [ERROR] [2996] {TWBInternet} HTTP Ping (EIdHTTPProtocolException: HTTP/1.1 404 Not Found)

[pscEx]

Please try:

Use the DNS 145.253.2.11
It is a German Arcor DNS.

Ping: HTTP

#1:
ComboBox = ?Custom?
Custom Textbox = 212.227.232.184

Click Ping with and without "Proxy BasicAuthentication" checked.

#2
Custom Textbox = exec-se.de

Click ResolveIP with and without "Proxy BasicAuthentication" checked.
Click Ping with and without "Proxy BasicAuthentication" checked.

I tested successfully with ccproxy used.

Peter

BTW: The HTTP error 404 Not Found is OK.
As to be seen I try to download the file "bla.bla".
If the host says "sorry" he is alive.