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500 Internal Server Error


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#1 TheHive

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Posted 2 weeks ago

Sites been down for awhile. Kept getting

500 Internal Server Error

 

Welcome Back!

 


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#2 Nuno Brito

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Posted 2 weeks ago

Have to thank Erwan. He did a wonderful work at finding what was happening wrong at the server. :thumbup:



#3 erwan.l

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Posted 2 weeks ago

Hi Gents,

 

Glad I could help :)

 

The database issue has been fixed.

 

The "500 Internal Server Error" is more difficult to trace down.

However, I am planning on spending some time on it this week end.

 

Happy to see reboot.pro back online : it is a great community.

 

Regards,

Erwan


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#4 netlord

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Posted 2 weeks ago

Happy to see reboot.pro back online : it is a great community.

 

Happy to be back ;)

I already missed you all!


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#5 Blackcrack

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Posted 2 weeks ago

and, what it is happens ?

an small report would interesting .

i am also happy to see Reboot is back :)

 

best regards

Blacky



#6 erwan.l

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Posted 2 weeks ago

and, what it is happens ?

an small report would interesting .

i am also happy to see Reboot is back :)

 

best regards

Blacky

 

1/

Initial issue was with inodes running out and log files filled with "directory index full".

This was preventing apps to create new files and filling up all log files pretty quickly.

I chased down the directory containing zillions of files, found it, and emptied the troublesome directory.

At this point the filesystem was ok and apps could again create files : no more filesystem warnings/errors.

 

2/

Second issue, because of the "directory index full" issue, the database got corrupted.

I repaired the DB.

Two (harmless) tables were permanently lost.

I had to google the definition of these 2 tables and I recreated it.

At this point, the DB was ok : no more mysql warnings/errors.

 

3/

Now, we were still encountering random 500 errors.

I believe this one has been there for a while - way before the latest mysql error.

I quickly ruled out nginx being the issue but rather focused on the PHP rendering.

As I have little confidence in the HHVM rendering engine, I reverted back to the basic PHP engine.

At this point, it looks like we are not getting any more 500 errors.

We need to look at performances thus over the coming days : HHVM is supposedly aimed at providing a better user experience (at the cost of many side issues thus...).

 

To be followed :)


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#7 erwan.l

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Posted 2 weeks ago

Might be me but we may have lost mail notifications ?



#8 Blackcrack

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Posted 2 weeks ago

so in short, b...sh.. goes over rabbitsh..t and the :nuke: pot was fullfilled.. :crazy:
and all must first pump it up  :rofl2:  *rofl*
 
good work, keep it and the sh.. up *bg*
:happy_dance2:
best regards
Blacky :thumbsup:
 
 
edit :

Might be me but we may have lost mail notifications ?

well, it works now again, this is important, like i think.. and the next post and mail-notification it is come certainly :)



#9 erwan.l

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Posted A week ago

About mail notifications :

After fiddling around the IPB settings I was able to send mails from the forum software (the system mail settings and PHP were fine).

 

Users should now get mail notifications like they use to before.

The mail formatting may differ from before.






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