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BEFORE you ask for help...


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#1 sbaeder

sbaeder

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  • .script developer
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Posted 21 August 2011 - 08:22 PM

Before you ask for help, PLEASE try to remember the following...

1. We are NOT mind-readers. We can't guess what you mean, so please be as complete as possible.

2. if it involves a project, please make sure to tell us which project it is (see Rule #1).

3. Give us a log file of the build (again, see Rule #1). Unless you are 100% certain that it only involves a small portion of the build, include the ENTIRE LOG FILE. Don't "post" it by cut/paste, or even upload it to this forum, but rather, post it somewhere on-line we can access. Places like MediaFire are a good place to share the files, and allow us to share back files with you.

4. Read and follow the forum rules (i.e. be courteous, respectful, etc.).

5. Tell us what you have tried to do to solve the problem (one more time, see Rule #1).

6. Tell us the problem clearly, not what you think the solution should be. There is always more than one way to solve most issues.

7. Try some simple debug on your own...For example, remove the majority of application scripts (or other changes / additions) you might have added. Add them back in slowly (one at a time), or do a binary search (i.e. add in 50%, and if still fails, cut them in half again, etc.) Another thing to try is to add simple breakpoints and debug "messages" using the "message" command to print information, and wait for you to press OK before the script continues on...Use the help files (wiki or chm files) to make sure you understand what types of information might be expected by any code you have added, etc...

8. When all else fails, refer to Rule #1 and create a new topic (in the right sub-forum) to ask for some help.

Thanks
Scott

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