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Acronis TI problem with unrecognisable C: drive


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#1 BobxT

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Posted 16 January 2011 - 09:38 PM

"Acronis TI problem with unrecognisable C: drive"

It seems that the Acronis NTFS problem frequently pops up in these forums and most times people don't know what they finally did to get around the problem, it just seems to go away. Very frustrating. I am using the BartPE folder and files as supplied by a default installation of Acronis True Image Echo Enterprise Server 9.7.8398 plus Universal Restore.

The original script by Dera directly imports the files from BartPE source and is NOT the more recent WinBuilder type of *.script with attachments.


I have been trying a lot of scripts and all seemed to work for some people but not for me. I kept getting the problem of ALL the Hard Drive partitions not being recognised, no drive letter assigned and not accessible. It applied to both NTFS and Fat32 partitions not being recognised and not being assigned drive letters. I also had a separate problem with MountStorPE but this problem has disappeared and I can no longer replicate it and it was not connected to the Acronis problem.

Dera posted a few scripts and lots of suggestions and with this one below I was finally able to tweak it and get it to work:-

----
dera Posted 16 July 2010 - 04:26 PM
http://reboot.pro/11978/

Attached File A_TI_H_12_13_PE.7z (2.17K):-
http://reboot.pro/in...attach_id=11045
----

From the first, the above script did not work for me, particularly as it was for a different version entirely, but I was able to compare the original BartPE Acronis files with the \Program Files\Acronis\TrueImage files (after a Winbuilder run) and so I added lines to the script to make the files in both the BartPE "\files" source and the Winbuilder Target identical.

I found that I did not necessarily have to register the extra dll files, just include the lines to copy them.

As best as I can compare, the following is what I have changed to Dera's script "A_TI_H_12_13_PE.7z".


[main]

Title=Acronis True Image Echo Ent. Server 9.7.8398

Description=Adds the BartPE version of True Image, modified to suit Ent. Server version



[Variables]

%ProgramTitle%=Acronis True Image Echo Ent. Server 9.7.8398



[process]

----This section removed as not required as is commented out anyway.----

//FileCopy,"%pFileBox1%\f11.cfg","%Target_prog%\%ProgramFolder%"

//FileCopy,"%pFileBox1%\kernel.dat","%Target_prog%\%ProgramFolder%"

//FileCopy,"%pFileBox1%\ramdisk.dat","%Target_prog%\%ProgramFolder%"

//FileCopy,"%pFileBox1%\bootwiz.bin","%Target_prog%\%ProgramFolder%"

//If,EXISTFILE,"%pFileBox1%\bootmenu.bin",FileCopy,"%pFileBox1%\bootmenu.bin","%Target_prog%\%ProgramFolder%"

//If,EXISTFILE,"%pFileBox1%\gen_bootmenu.bin",FileCopy,"%pFileBox1%\gen_bootmenu.bin","%Target_prog%\%ProgramFolder%"

//FileCopy,"%pFileBox1%\mouse.com","%Target_prog%\%ProgramFolder%"



----Additional dlls added to reflect contents of original BartPE folder as supplied by Acronis.  Also mostly sorted and some dlls that were only copied to System32 now also copied to Acronis\TrueImage folder as well, likewise for the two msvc*71.dll files.----

##

FileCopy,"%pFileBox1%\acrotls.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\DDDeployer.exe","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\fcalloc.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\fnls.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\fobject.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\fox.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\ftrace.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\icu34.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\icudt34.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\gc.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\libcrypto9.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\resource.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\rpc_client.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\sequence_parser.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\thread_pool.dll","%Target_prog%\%ProgramFolder%"

##

FileCopy,"%pFileBox1%\ntmsapi.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\ntmsapia.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\Drivers\msvcp71.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\Drivers\msvcr71.dll","%Target_prog%\%ProgramFolder%"

##

FileCopy,"%pFileBox1%\Drivers\msvcp71.dll","%target_sys%"

FileCopy,"%pFileBox1%\Drivers\msvcr71.dll","%target_sys%"

FileCopy,"%pFileBox1%\ntmsapi.dll","%target_sys%"





----Files Do not exist nor required in my Acronis version. All Removed----

If,EXISTFILE,"%pFileBox1%\Drivers\Microsoft.VC80.CRT\msvcp80.dll",Begin

FileCopy,"%pFileBox1%\Drivers\Microsoft.VC80.CRT\msvcp80.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\Drivers\Microsoft.VC80.CRT\msvcr80.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\Drivers\Microsoft.VC80.CRT\msvcm80.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\Drivers\Microsoft.VC80.CRT\Microsoft.VC80.CRT.manifest","%Target_prog%\%ProgramFolder%"

End

If,EXISTFILE,"%pFileBox1%\Drivers\msvcp80.dll",Begin

FileCopy,"%pFileBox1%\Drivers\msvcp80.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\Drivers\msvcr80.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\Drivers\msvcm80.dll","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\Drivers\Microsoft.VC80.CRT.manifest","%Target_prog%\%ProgramFolder%"

End



----File Does not exist in my Acronis version. Changed icu38.dll to reference icu34.dll and added icudt34.dll----

RegAddBoot,HKLM,0x1,"Software\Acronis\CommonComponents","icu34.dll","%PE_Programs%\%ProgramFolder%\icu34.dll"

RegAddBoot,HKLM,0x1,"Software\Acronis\CommonComponents","icudt34.dll","%PE_Programs%\%ProgramFolder%\icudt34.dll"



----File Does not exist in my Acronis version. Removed----

RegAddBoot,HKLM,0x1,"Software\Acronis\CommonComponents","libssl9.dll","%PE_Programs%\%ProgramFolder%\libssl9.dll"



----This section relates to totally different version of Acronis TI than the one I am using and these file references do not exist.  So this complete section was removed completely.----

If,EXISTFILE,"%pFileBox1%\auto_reactivate.exe",Begin

FileCopy,"%pFileBox1%\auto_reactivate.exe","%Target_prog%\%ProgramFolder%"

FileCopy,"%pFileBox1%\auto_reactivate64.exe","%Target_prog%\%ProgramFolder%"

RegAddBoot,HKLM,0x1,"Software\Acronis\CommonComponents","auto_reactivate.exe","%PE_Programs%\%ProgramFolder%\auto_reactivate.exe"

RegAddBoot,HKLM,0x1,"Software\Acronis\CommonComponents","auto_reactivate64.exe","%PE_Programs%\%ProgramFolder%\auto_reactivate64.exe"

End

If,EXISTFILE,"%pFileBox1%\kb_link.dll",Begin

FileCopy,"%pFileBox1%\kb_link.dll","%Target_prog%\%ProgramFolder%"

RegAddBoot,HKLM,0x1,"Software\Acronis\CommonComponents","kb_link.dll","%PE_Programs%\%ProgramFolder%\kb_link.dll"

End



---- This section was deleted, I assumed it was added in error as it is not Acronis related at all.----

If,EXISTFILE,"%pFileBox1%\A43.exe",Begin

DirMake,"%Target_Prog%\%ProgramFolder%\A43"

FileCopy,"%pFileBox1%\a43.dat","%Target_Prog%\%ProgramFolder%\A43"

FileCopy,"%pFileBox1%\A43.exe","%Target_Prog%\%ProgramFolder%\A43"

FileCopy,"%pFileBox1%\A43help.txt","%Target_Prog%\%ProgramFolder%\A43"

FileCopy,"%pFileBox1%\unrar.dll","%Target_Prog%\%ProgramFolder%\A43"

RegAddBoot,HKLM,0x1,"Software\Acronis\WinPE","A43","%PE_Programs%\%ProgramFolder%\A43\A43.exe"

End





------------Correction required to add Acronis icons.----

WAS:-

If,%pCheckBox2%,Equal,True,Add_Shortcut,Desktop

If,%pCheckBox3%,Equal,True,Add_Shortcut,StartMenu,%pTextBox1%

If,%pCheckBox4%,Equal,True,Add_Shortcut,QuickLaunch

BECAME:-

If,%pCheckBox2%,Equal,True,Add_Shortcut,Desktop,,,,,,"%PE_Programs%\%ProgramFolder%\TrueImage.exe"

If,%pCheckBox3%,Equal,True,Add_Shortcut,StartMenu,%pTextBox1%,,,,,,"%PE_Programs%\%ProgramFolder%\TrueImage.exe"

If,%pCheckBox4%,Equal,True,Add_Shortcut,QuickLaunch,,,,,,"%PE_Programs%\%ProgramFolder%\TrueImage.exe"



Perhaps someone more knowledgeable than me can trim this list up even more, but at least I finally got it to work.

Here is the complete modified script for download (note it is NOW for an earlier ATIES version and I have NOT renamed the file):-
http://dl.dropbox.co...I_H_12_13_PE.7z

Comments welcome. Dera..?

Regards,
BobxT
17 January 2011 8:20am

#2 dera

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Posted 17 January 2011 - 06:55 AM

Hi

the mentioned script (A_TI_H_12_13_PE) is for Acronis True Image Home,
but the product what you use (True Image Echo) is entirely different product

here is my script for 'True Image Echo Enterprise Server':
Attached File  TI_ES_9.7.0.8398_PE.7z   1.99KB   225 downloads

Edited by dera, 20 January 2011 - 08:51 PM.
the attached script updated


#3 BobxT

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Posted 17 January 2011 - 07:17 AM

Hi

the mentioned script (A_TI_H_12_13_PE) is for Acronis True Image Home,
but the product what you use (True Image Echo) is entirely different product

here is my script for 'True Image Echo Enterprise Server':


Hi Dera,

YES, I know the (A_TI_H_12_13_PE) is for Acronis True Image Home.
BUT the (TI_ES_9.7.0.8398_PE) the was one of the ones I tried and it did NOT work. Hacking the (A_TI_H_12_13_PE) DID work.

I even tried making the same changes to the (TI_ES_9.7.0.8398_PE) script but I could not get it to work at all. It always failed.


Perhaps you might compare my alterations to your (A_TI_H_12_13_PE) with your (TI_ES_9.7.0.8398_PE) script and find out why. Up to you of course.

Regards,
BobxT

#4 dera

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Posted 19 January 2011 - 07:32 PM

BUT the (TI_ES_9.7.0.8398_PE) the was one of the ones I tried and it did NOT work. Hacking the (A_TI_H_12_13_PE) DID work.

I even tried making the same changes to the (TI_ES_9.7.0.8398_PE) script but I could not get it to work at all. It always failed.

I do not know,
i have got 'Acronis True Image Echo Enterprise Server 9.7.0.8398' + the separated 'Acronis Universal Restore add-on' installed on my host
(i mean i have got the folder:
'C:\Program Files\Acronis\TrueImageEchoEnterpriseServer\BartPE\Files' on my host + i have got the UR registry key:
in 'HKLM\SOFTWARE\Acronis\UniversalRestore' 'enterprise')
and for me that attached script works fine without any modification
(that is the reason why i was fearless enough to attach the script)

#5 BobxT

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Posted 19 January 2011 - 11:10 PM

I do not know,
i have got 'Acronis True Image Echo Enterprise Server 9.7.0.8398' + the separated 'Acronis Universal Restore add-on' installed on my host
(i mean i have got the folder:
'C:\Program Files\Acronis\TrueImageEchoEnterpriseServer\BartPE\Files' on my host + i have got the UR registry key:
in 'HKLM\SOFTWARE\Acronis\UniversalRestore' 'enterprise')
and for me that attached script works fine without any modification
(that is the reason why i was fearless enough to attach the script)


I think it is the differences on MY system that are crucial.

First, I am running WinBuilder - LiveXP under Windows 7 32-bit.
My Acronis is NOT installed in Windows 7. Acronis is installed in a hidden XP partition and the Acronis Program Files, its BartPE and the XP registry is unavailable.

To build under Windows 7:-
I am using a XP iso source copied to the hard drive as E:\WinXPsp3.
I have a thinned down COPY of my XP \System32, \Inf and \System32\Drivers folders at location F:\BartCD_XPsystem.
My Acronis BartPE files ONLY are copied to E:\WinBuilder_BartPE_plugins\AcronisTIES\Files.

#6 Shibby

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Posted 20 January 2011 - 10:54 AM

Whats your version of snapapi? Since i updated mine, i found problems recognizing drivers, even with all mass storage drivers listed as active. I see the drive in the PE, but not inside acronis.
anyway, i fixed it downgrading my snapapi.

#7 BobxT

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Posted 20 January 2011 - 11:23 AM

Whats your version of snapapi? Since i updated mine, i found problems recognizing drivers, even with all mass storage drivers listed as active. I see the drive in the PE, but not inside acronis.
anyway, i fixed it downgrading my snapapi.


My snapapi.dll is version 3.3.0.352 217kb Date Modified 3/11/209 5.46pm.

#8 Shibby

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Posted 20 January 2011 - 12:11 PM

The one wich worked with me is the 3.10.0.557.
I updated to 3.11.* but didn't work.. i couldnt see the Disks when going to restore/backup, only in explorer.

If you need this snapapi, tell me and i can zip up my drivers folder to you.

Quick question.
When you install the winpe files, you have bootmenu,exe, ramdisk.dat, autosid.exe and autosid64.exe?
I can't find them to put in the build.

#9 dera

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Posted 20 January 2011 - 07:49 PM

the Acronis TI Echo ES 9.7.0.8398 originally comes with snapapi.dll and snapman.sys version: 3.3.0.352
and in its BartPE version there are not such files: autosid.exe and autosid64.exe

#10 BobxT

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Posted 20 January 2011 - 08:01 PM

The one wich worked with me is the 3.10.0.557.
I updated to 3.11.* but didn't work.. i couldnt see the Disks when going to restore/backup, only in explorer.

If you need this snapapi, tell me and i can zip up my drivers folder to you.

Quick question.
When you install the winpe files, you have bootmenu,exe, ramdisk.dat, autosid.exe and autosid64.exe?
I can't find them to put in the build.


As Dera has said, the Acronis True Image Echo Enterprise Server 9.7.8398 I am using does not have those two files, autosid.exe and autosid64.exe.

You can also ignore:-
bootmenu.exe
bootwiz.sys
f11.cfg
kernel.dat
mouse.com
ramdisk.dat

I think I saw that list in one of Dera's scripts.

Thanks for the offer of the snapapi.dll but mine is working, so I will stick with it and leave well enough alone. My disk problem was different to yours, it seems.
BobxT

#11 Shibby

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Posted 20 January 2011 - 08:07 PM

Ye.. now i noticed i was looking into acronis B&R 10 for those files.
But i use same snapapi for all... nvm




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